2/10 (非常に不満)
Gigi B.
2023年12月7日
良かった点 : チェックイン
気になった点 : ロケーション、掲載情報の正確さ
Would not recommend
I rented this property for a week over Thanksgiving holiday and we arrived on Sunday night. Too tired to do much but go to bed we slept. The queen bed is hard as a rock. I had already decided that I would go that morning and get a bed topper to make the bed more comfortable. Got up that morning and got in the shower and hot water only lasted about two minutes. I contacted the property owner and was told that they have never received a complaint about the hot water before. My husband tried taking a shower about an hour after me and encountered the same issue. Property owners husband came and said that there is hot water. I explained that the water gets hot but only lasts for a few minutes. I decided that I could not stay a week without a shower and rented a hotel for the week. Vbro and the property manager both refused any kind of refund. I will not use vbro again. I have rented multiple times from VRBO but after seeing how you are treated when you have an issue I will not ever be using again.
Gigi B.
2023 年 11 月に 7 泊滞在