Spacious 3 BR home in Sevierville, Tn.

Thank you so much for leaving a review! We hope you and your travel companions enjoyed our home and your time away! We would love to host you again!

Thank you for your kind review. We always strive to make your stay the best it can be! If your travel plans bring you back our way, we would love to host you!

Hi, Roger. Thank you for choosing our home and for your review. We hope you enjoyed your time in East Tennessee. As for the internet/ TV issues, we have the highest speed internet available in our rural location. I hope it wasn't too much of an inconvenience! We'd love to host you again if your travel plans bring you back our way!

Thank you so much for your kind words and for choosing our home for your getaway! We would love to host you again!

Kasey and her family were wonderful guests who cared for our home and communicated well at all times! We would gladly host them again any time!

Thank you for your review! It truly was a pleasure hosting you and your family! We’re so glad you found our home close to all the fun and grocery/ gas stations, as well as being comfortable for your group. We appreciate how well you cared for our home and would love to host you again if your travel plans bring you back our way!

Thank you so much for your review! It sounds like your family had a nice thanksgiving celebration…I’m so happy! If your travel plans bring you our way again, we would love to host you!

Thank you for your candid review of our property. I understand your frustration with the wording of the listing. It took me some time to find the issue (I actually could not see the problem from the owner dashboard, and only found it once I went in as if I was a customer). Once I found it, I did resolve the issue immediately. I appreciate you bringing this issue to my attention and allowing me to improve my listing. I am sorry you felt that I was responding to you rudely. I was taken aback by an unexpected problem in a time when I could not immediately address the issue. It was not my intention to be rude or dismissive; I was feeling stressed trying to deal with an unforeseen problem, and communicated poorly. Thank you for also bringing that to my attention. I did not realize I came off that way. As for the cleaning issues, I do trust our cleaner. That being said, she is human and mistakes can be made. So I did forward your concerns to her so she can assess her methods and ensure she is being thorough. I also had our realtor go through the house to ensure it was cleaned to our standards after your stay. She even pulled the covers back on the beds and checked the sheets; she found no dirt, hair, or odors. If there was a misstep in the cleaning, it has been resolved. and hopefully this was a 1-time incident. We will also try to have more oversight to ensure things are being cared for to our expectations. Thus far, all we have to go on are the reviews we get. You were only our 5th guest, with all previous reviews being 5 stars, with specific remarks on how clean the house was. We are new hosts and I'm sure we have a lot to learn. We will use all of this to make our home better and more comfortable for our guests. I am truly sorry our home did not meet your expectations. Hopefully the full refund provided helped ease the stress of the situation. Our goal is for our home to be a sanctuary for people to get away from the grind and recharge themselves. Thank you for helping us make it better.