2/10 (非常に不満)
Greg S.
2024年5月30日
良かった点 : 清潔度、チェックイン
気になった点 : コミュニケーション、ロケーション、掲載情報の正確さ
We Did Not Stay - Location Not Described Accurately
We did not stay. We left the cabin/property less than two hours after we arrived. We spent the majority of the time we were in the cabin calling and speaking to both the host (property owner) and a VRBO representative. We explained to both individuals that the property was not what we were expecting. The property listing stated that the cabin was "located just steps from beautiful Houghton Lake ", when actually the cabin was at least 0.2 miles from the lake. I explained to the host and VRBO that I recently had back surgery and was unable to walk any appreciable distance. The host/owner asked if supplying us a wagon to carry things to and from the beach would help. I told her thank you, but a wagon wouldn't change the fact that I would still be required to walk the distance to the lake. We could not resolve our issues with the owner or VRBO so we locked up the cabin and departed for home. We had informed both VRBO and the property owner that we were not going to stay, and that we would be leaving and driving the 2-1/2 hours to get back home.
The VRBO property listing also states in three separate places that the cabin's location was on a lake and/or beach.
Greg S.
2023 年 8 月に 2 泊滞在
