6/10 (普通)
Betsy N.
2024年4月17日
良かった点 : 清潔度、チェックイン、ロケーション
Great location and space but.....
Upon arrival we were SO excited about our little house in the Hill Country. The layout is great and we loved the deck with hot tub and backyard scene. The open concept kitchen and gathering space was great. However, we definitely had some issues during the week. Many supplies were limited like there were no hangers or lighter fluid and charcoal for the grill. The glass coffee pot cracked early in our stay and I had to follow up with that to finally get a new one. But what really mattered was the foul-smelling and discolored water especially coming out of the bathroom faucets and showers. This problem got progressively worse as the week went on and left a pink residue in the bathtub and sink and pink tint on some of our clothing in the wash. And finally the large insect which appeared on our bedroom carpet the morning before we left (which I won't name but is not one you want in your house) was pretty much the last straw. When we contacted the management company about the water and insect they were rather dismissive saying this is common in the Hill Country. We did notice the bedroom door to the deck does not make a tight fit so it could have easily come in there. They offered to come out and spray but we were leaving the next day so we declined. This is the first negative VRBO review we have ever left. We have had such great experiences with the ones we've rented and we always try to be respectful guests. For what we paid to stay here we really expected more than we got.
Betsy N.
2024 年 3 月に 9 泊滞在
