We had a wonderful stay in this lovely apartment in the heart of London. The location truly is fantastic. Down a little side street which took us away from the hubbub of the day. It was easy to get to the Tottenham Court Road Station, lots of conveniences within a very easy walking distance (Tesco, Theaters, Restaurants, etc). There is a bar or two very close and the patrons tend to spill out and chat and laugh well into the night. The first night it was rather startling, but by the third night it was a welcome sound of London, and I fell asleep beautifully to the chatter of people having a great evening out. As mentioned in the description, there are LOTS of stairs. It reminded us a bit of the Weasley's house, but it also made it very special and felt like a real London experience.The layout is important to understand, especially when traveling with a large group. 4th/Top Floor: Bathroom & Bedroom #53rd Floor Bedroom #3 & Bedroom #42nd Floor: Bathroom & Bedroom #21st/Ground Floor: Entry and Bedroom #1Basement: Bathroom & Kitchen Kitchen was well appointed and we had lots of great conversations around the table.The communication with Rob and his team was wonderful right from the start and made me feel safe about booking a VRBO overseas for our group of 10. During the trip the communication stayed on point and he even had had toilet paper delivered when we ran low!Staying here was an experience that we will remember fondly forever! It made our trip special!