This is a beautiful home in a beautiful location; however, poor communication by the host.
When we arrived, the pool was cloudy and green. The main door handle was very loose. The pool gate had a loose board. There were no ping pong balls.
The host called the pool co who said they treated the pool & it should clear up by the next day.
However, no response to my texts or the VRBO app about the door handle or gate & we were worried the door handle would fall off & we wouldn't be able to get back in the house. After no response from the host, I contacted VRBO rep at 11 am the next day. VRBO rep called the host but both phone numbers they had were off. So the VRBO rep emailed the host.
Hours later, still no contact from the host, someone just showed up. He fixed the door but said he didn't have tools to fix the gate. He looked at the pool and said that it needed to be resurfaced. He brought ping pong balls. He said if we have any other small stuff that needed fixed, to just write it down and leave the list on the table when we leave.
Later that week, landscapers came to cut the grass and came into the pool area & sprayed weed killer around the fence while we were sitting there. When the man spraying left, the latch fell off the gate, but he didn't fix it. Again, I notified the host by VRBO app, but no response.
After we left, I notified the host by VRBO app and later that afternoon, she responded to say thank you and hope we had a great stay.