6/10 (普通)
Anna V.
2024 年 7 月 14 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Ruined weekend
We were planning to spend a long Martin Luther King weekend back in January with our kids (6 years old and 4 month old baby) and another family (2 adults and 2 kids). After reading the description of the place we thought Oscar’s cabin would be a good place to stay at. But right before the trip my husband and I got sick with Covid. We could not cancel the trip so we decided that the other family will go anyway and will invite the other family (2 adults and 2 kids) instead.
When they arrived they realized that the room downstairs was not meant for sleeping or even playing in. It was freezing as the space was not well Insulated. At 1st the owner was responsive and tried to help and explained the door was replaced b4 but not sealed properly. Oscar also brought wood for the fireplace downstairs. But when the other family tried to warm up the space with a fireplace, they got all smoked in the following night. They had to open all windows and doors at 2am and had to wake up everyone including kids. As a result they had to sleep in a living room upstairs on a couch for the rest of the stay. All attempts to get in touch with the owner were unsuccessful. My husband and I felt really bad for our friends and their friends because of the nightmare they had to go through. We submitted the ticket with Vrbo and followed up twice but nothing came out of it.
Anna V.
2024 年 1 月に 3 泊滞在
