As near perfect an experience as one can have. Heather was excellent in communicating. The location cannot be beat. The process for checking in, communicating and checking out was a breeze. The place is in perfect condition, very well and efficiently laid out and thought out. Great internet, USB plugs, drawers for storage, very nice flatware, dishes, glassware and knives, double glazed windows, nice shades, good lighting (not garish, just soft enough). The two of us spent a week with this as out home base and the apartment never felt crowded or deficient. It is a 10 out of 10, and so is Heather.