4/10 (不満)
Jon H.
2023 年 6 月 17 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Some difficulties but manager made the issues work out
Check in went smooth, dead mouse found in cabinet. Cleaning crew should have smelled and found this rather easily. AC did not work at all. Refrigerator did not work but freezer did. Property manager could not repair in a timely manner so after spending our first day of vacation dealing with these issues the front desk manager moved us to a more than adequate replacement property. New property was extremely nice. The front desk help was amazing in making the change. Very nice property however the general upkeep and monitoring of these issues could have been prevented with a little bit of care. Again Rumbling Bald did move us to a great place the second day. I can’t say enough about how great the two front desk employees were in correcting the location. Love the rented condo area and look. Is a great place to stay had the maintenance been on par. Thank you for remedying the issues at hand. Hopefully the repairs will be ,add before the next rental.
Jon H.
2023 年 6 月に 7 泊滞在
