We booked the property for a week in December. The condo itself is in a great location, clean as a whistle and spacious. We enjoyed most of our stay there, with one exception. The toilet in the master bedroom became clogged through normal use. It took more than 10 hours for the management to send a plumber to clear the clog. We had to call repeatedly to the management number, and yet they took so long to respond. It ruined a full day of our vacation. (The plumber who eventually cleared the clog said it was likely due to aging pipes and a buildup of hardened calcium). When we asked for some sort of consideration, management would not even respond to our email. No apology, no acknowledgment of a wasted day waiting for them to fix the problem. Very disappointing, because we love the island, the people and everything else about our stay, except for the poor response from the managers of this property. We definitely did not receive “five star” service as claimed in their description of the property.