リゾートの繁栄するレストランまで徒歩1分、メイヨーまで10分、町まで5分

Karl, I am so glad you enjoyed your stay. We look forward to having you come again. Thank you so much for the review.

I am so glad you and Sandy enjoyed your time here. It was wonderful to meet you both. Thank you for your review.

Hi Judy, We are glad you had a great time. We loved hosting you and we hope you will stay with us the next time you are visiting Fountain Hills.

Hi Jack! We appreciate the lovely comment. We loved hosting you. Nice to see that the condo was very roomy and comfortable. We want our guests to have a lovely and relaxed stay.

Hi Debra, thank you so much for staying with us and for the great review. We hope to have you back. All the best Teri assistant to Ciel

Kristin, thank you so much for your review. It was a pleasure hosting your family and I am glad you had such a great time. We hope to see you again soon.

Cathy, thank you so much for taking the time to post a review. I am so glad that you enjoyed your time at our condo in Fountain Hills. All the best.

Monique, thank you for taking the time to write this review. I am pleased that you had a good time and took advantage of everything that Copperwynd has to offer. It is a pretty special place. We hope to have you back. All the best, Ciel

Thank you so much for staying with us Jim. I am glad you had an enjoyable stay. All the best and we hope to see you again.

Susan, I am glad you enjoyed your time. Thank you so much for posting this review. We look forward to seeing you again.

Lynn, thank you for taking the time to give us a review. We look forward to hosting you and the rest of your family again soon.

It is important that my guests have a good experience and that whatever my circumstances are, I do my best to ensure everyone is well cared for. It was unfortunate that the washer was not working when you arrived. I was informed about it as the cleaning lady was preparing the home on the day of your arrival, and I was glad that I was able to let you know about this before you arrived. Knowing that you were local to town, I thought a heads up to you, might help you to prepare should you need extra clothes. Despite the challenge of being on holidays in a Central American country, without easy access to internet (the home I rented did not have the promised internet or phone), 30 minutes from town, dealing with a different language and time zone, I made every effort to respond within hours to your calls and emails and make alternate arrangements for you. I was happy that I was able to arrange laundry service with my cleaner on such short notice and have her pick up, fold and deliver 5 loads of laundry the very next day at my expense. We were both surprised that what you said was so urgently in need of laundering (clothes for your friends’ holiday) turned out to be loads of bedding for your home, not ours. Your husband told me that he would be at the house all day Friday working so if someone was able to come, he would be there. Unfortunately, the appliance repair people were all booked several days in advance, but I kept trying and told you that I would let you know as soon as I knew if anyone could come in before your departure. As for the lack of towels ...we have over 20 bath towels and the same amount of hand towels and face cloths and these are only used at the house, as the resort has beach towels for your use. In the past this has been more than enough for 6 people staying 7 nights. As for the refund, after you refused the email transfer (Paypal not giving us the option to issue a credit to your card), we offered to send you a check, but you refused that as well. We take damage deposits because damage does happen occasionally, and someone in your group put a big bend in the screen door frame (I have photos), so I now need to replace it. It is disappointing that you do not feel at all responsible and that you feel inconvenienced, but I did my best, as I always do for my guests, who have always been very satisfied.

Sarajane, thank you so much for your wonderful review. I am so glad you enjoyed everything and found the welcome packet helpful. I have tried to think of everything :) We hope to have you back again. Cari-Lee

Thank you so much for your review Nancy. I am glad you and your family had a good time.

Thanks Janine, I am so glad you enjoyed. I appreciate the review.

Mark, I am so glad that you and your family had such a great time. I love that you all did Zumba! That is very cool. Thank you for visiting.

I am so glad you enjoyed your stay. It was a pleasure to host you and we look forward to seeing you back again. All the best.

I am so happy you and your grand-daughters enjoyed your time. I like those crystals too!