休暇の冒険に最適な趣のあるログキャビン！ スキーアクセス、ホットタブ、プライベート！

We are so glad to hear you enjoyed your stay. We hope to see you again next time you are in Big Sky! Sincerely, The Big Sky Vacation Rentals Team

Kelly, We are thrilled to hear you had a great stay at Cowboy Heaven Cabin 7 Rustic! It truly is the perfect cabin for a ski in/out getaway with the family and we are so happy you enjoyed it! We look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

Sam, We are so happy to hear you had a great stay at Cowboy Heaven Cabin 7 Rustic Ridge and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

We are so glad to hear you enjoyed your stay. We hope to see you again next time you are in Big Sky! Sincerely, The Big Sky Vacation Rentals Team

Brooke, We are thrilled to hear you had a great stay at Cowboy Heaven Cabin 7 Rustic and that our team was excellent answering any questions and making the check in/out process a breeze! This truly is a wonderful cabin in the mountains and the hot tub after long day is just the icing on the cake. We are so happy you enjoyed it and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

Brant, We are so happy to hear you had a great stay at Cowboy Heaven Cabin 7 Rustic Ridge and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

Deborah, We are thrilled to hear you had a great stay at Cowboy Heaven Cabin 7 Rustic Ridge. It truly is a wonderful home with plenty of space, excellent proximity to the slopes and an amazing hot tub to relax in after a day on the mountain. We are so happy you enjoyed it and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

We’re so glad to to hear you enjoyed your time with us and appreciate the feedback regarding fireplace fan. We will address with the team. Thank you for staying with us and we hope to see you again next time you are in Big Sky! Sincerely, The Big Sky Vacation Rentals Team

Paul, We are thrilled to hear you had a great stay at Cowboy Heaven Cabin 7 Rustic Ridge! This truly is such a lovely home perfect for a family vacation with great ski in / ski out access and an amazing hot tub to soak in after a long day of exploring. We'll make sure we have a spatula in here for the future :) We are so happy you enjoyed it and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

Kelly, We are so happy to hear you had a great stay at Cowboy Heaven Cabin 7 Rustic Ridge and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

Nik, We are so happy to hear you had a great stay at 7 Rustic Ridge and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

We are so glad to hear you enjoyed the home and ski access. Thank you for your feedback regarding the cleaning solution. We will pass that along to the housekeeping team. We hope to see you again next time you are in Big Sky! Sincerely, The Big Sky Vacation Rentals Team

Patty, We are thrilled to hear you had a great Christmas holiday at Cowboy Heaven Cabin 7 Rustic! While we cannot guarantee early check-in our team truly strives to get all of our properties arrival ready as fast as possible but I apologize they were not able to get you in as early as you would have liked. Again, we are so happy you enjoyed your stay and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

Karen, We are thrilled to hear you had a great stay at Cowboy Heaven Cabin 7 Rustic. I truly is a wonderful home with excellent ski in/out access and we are so happy you enjoyed it. Thank you so much for your constructive feedback as well. It is very necessary for us so we can continually elevate our guests' experiences. Again, we are so happy you enjoyed yourselves and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

We’re happy to hear you enjoyed your time with us and appreciate the candid feedback regarding the communication and bunk beds. We will address with the necessary teams. Thank you for staying with us and we hope to see you again next time you are in Big Sky! Sincerely, The Big Sky Vacation Rentals Team

Linda, Thank you for taking the time to review our property. I wanted to reach out personally as I take all guest feedback very seriously and in 6 years of running this company this is the worst review we have ever received. As a local company focused on making each guest's vacation the best possible it looks like we failed miserably on your stay. I want to rectify this to the best of my ability and talk to the appropriate staff so I will also call you to discuss. The only issue I am aware of that was reported was on the day of departure.... (it was noted that the guest reported the coffee pot was old and not working well) We replaced the coffee pot immediately. We don't normally provide shovels at these cabins because the association provides a shoveling service and it seems that they just end up buried in the snow or taken by the snow removal people. We do not provide coffee as a supplied item and it is not noted on our list. We do however provide filters which I found in your unit today after reading your review. (Not sure how those were missed, but my apologies that you did not find them) It sounds like you asked about the shovel and the coffeemaker and did not receive a helpful response. I would love to talk on the phone or learn more about what was said and who you talked to as it sounds like it was frustrating for you. As far as the list we provide to all guests....our system shows that the list was sent to you on 1/11 and it was opened the same day. I'm sorry you felt as if you did not receive a list of items you could expect to find at the cabin as stated in your review. This information is provided to each and every guest of our properties 60 days prior to travel or on the day of booking if less than 60 days from travel dates. Had we been told of your concerns with the cleaning standards we could have sent cleaners to fix troublesome issues. We personally inspect each clean and try to make sure our properties are pristine. Today when I inspected the cabin I noticed brand new shower liners and the curtains had been washed. I hate to see the owner and the property penalized so greatly (because of our shortcomings) with a negative review so if there is something we can do so that you feel better about your experience please let me know. Again, many thanks for sharing as it certainly makes us want to improve the experience for future travelers. Sincerely, Kirsten King, Owner Big Sky Vacation Rentals

Paige, We are happy to hear you had a great stay at Cowboy Heaven Cabin 7 Rustic Ridge. It truly is a wonderful home with incredible views, everything you could need and plenty of space with a cozy feel! We are so happy you enjoyed it and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

We are happy to hear you enjoyed your stay at Cowboy Heaven Cabin 7 Rustic and that our team was responsive to your needs. We look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

Brett, We are thrilled to hear you had a great stay at 7 Rustic Ridge. It truly is a wonderful home with excellent proximity to the slopes! We are so happy you enjoyed it and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

Erik, We are thrilled to hear you had a great stay at Cowboy Heaven Cabin 7 Rustic Ridge. It truly is a wonderful home with excellent proximity to the slopes, plenty of sleeping space and a great hot tub to relax and enjoy the views after a long day on the mountain! We are so happy you enjoyed it and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team

We are happy to hear you had a great stay at 7 Rustic Cowboy Heaven Cabin and thank you for your constructive feedback as it is truly appreciated! We have tried hard to keep the Moonlight Lodge access since COVID started, but unfortunately the Moonlight Club has made the decision to prohibit access to guests of all vacation rental homes. Therefore, guest memberships are no longer offered and the lounge and other amenities are now solely for the use of the Moonlight Club members. As much as we would love to offer this amenity to our guests, we are unable to do so as we are not affiliated to the Club and we apologize for the inconvenience this caused during your stay. There are many dining and après options at the base of the resort that we can recommend for the future! We are so happy you enjoyed the rest of your stay and we look forward to welcoming you back to Big Sky soon! Sincerely, The Big Sky Vacation Rentals Team