If you rent a large SUV you cannot park in the parking garage, the one spot they have reserved is next to a wall with exposed pipes overhead. We scraped the top of our SUV when we tried to park.
Upon check-in, we were told the dryer was not working and would be fixed by the second day of our stay. It was not and the front office said that it will not, due to not having proper part. A week of no laundry for 10, was not happy. Housekeeping did send over 10 towels on our last night.
The patio with the grill was never shoveled, it was all snow/ice therefore, we were not able to use the grill.
The bedding appeared as though the comforters/blankets had not been cleaned or changed in quite a while and all sheets did not properly fit the beds.
It has carpet that could use a good cleaning as well.
The property is in a good location with easy access to town and chairlift!