Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was an extremely disappointing visit for us after years of coming to Cedars East. We arrived a day late due to a cancelled flight. When we received our rental envelope, there were no keys to the unit enclosed. We returned to the office to start again. Upon arrival to the unit, for the second time, the condo had not been cleaned. The bed was unmade, fridge contained food, the bathrooms were not clean, laundry was on the floor, etc. The office manager informed us that it was because we were entering the unit before check in of 4 pm, in spite of us having informed them that we were delayed a day. We had many complaints thereafter-terrible tv and internet speed, filthy rugs, moldy shower curtain and several burnt out bulbs. We informed the office of the shower curtain which was never addressed. For what we pay, this was a huge disappointment with the condo and with the responsiveness of the front desk. We won’t be back.