美しいメルボルン港の1階ユニット！

Thanks for letting us know about the cleanliness issues. I wish you had let us know during your stay, as we would have remedied it. We have since changed our cleaning personnel.

Thanks for your constructive feedback! We have replaced the carpets, fixed the wobbly table, and replaced the outdoor chairs and table.

Sharon, thanks for taking the time to leave a review! Glad you enjoyed your stay and we would surely welcome you back. All I can say about the "musty smell" is that we did some renovation in the unit just prior to your stay (tub renovation and new hurricane-proof sliding glass doors). We did thoroughly clean after the work was completed, and there was no detectable odor when we left. Perhaps what you were smelling was a little new paint smell. Glad it went away after your arrival. Keep us in mind when you are next in Melbourne. Cheryl

Tim, I am so sorry that you had a problem with the air conditioning during your stay. There was an extreme heat wave during Labor Day weekend, and the air conditioners do struggle to keep up in those extreme and unusual conditions. Sometimes guests used to cooler climates turn the thermostat so low that the condenser ices up, and the only solution is to wait for the ice to melt before it will operate correctly again. We have had someone check the A/C after your departure and it is operating normally.

This tenant is an owner’s worst nightmare. She wanted 5 star accommodations, for herself and a large dog (no mention of additional visitors) for a budget price, and then wanted half her money back for construction issues other tenants had not even mentioned. Unknown to us here in Hawaii, (no complaints from former guests, no updates from condo association), the repairs that were started on the outside of the condo building in November (and expected to complete before her visit), became a problem during her stay. After verifying the status of construction, we agreed to her demand for half of her money back, and refunded it immediately. We also offered an immediate full refund of future nights, to allow her to find another place to stay. She declined our offer--maybe because no landlord in his right mind with a 'luxury' unit would rent to someone with a 125-lb dog. We make this condo our home for 2-3 months a year, and find it perfectly acceptable and very convenient to the Melbourne area, the beaches, and the river. It is perfect for one or two people, and families with children. Other tenants agree--we have repeat guests and you can see our other reviews. The pictures in our Ad accurately reflect the furniture that is there, and it is typical of a single-bedroom rental unit. As you would expect with any rental unit, the furniture is lightly worn but kept clean. When we live there in the fall, we actively upgrade/replace/repair as needed every year. As with any 1-bedroom unit, it is suitable for a couple with occasional visitors, or a family of 4 people who don’t mind living in close quarters. Since our ad plainly states that there is no second bedroom, and that the additional bed is a fold-out couch, it should have been no surprise to her that this was the situation. Several of our friends have slept on that couch without complaint. The other broken things are all minor issues that have arisen from a steady stream of winter guests, and we are actively addressing them between guests. Every unit in the building was remodeled several years ago to the same basic standard. Some have been further upgraded by the owners. Although ours is not as luxurious as some, our rental price is lower, and we are one of the few units that accept pets. It is a clean and neat unit for a reasonable price at this location. We are constantly working to keep it that way and will continue to resolve repair issues with the unit as they develop.