2/10 (非常に不満)
Megan K.
2024 年 10 月 22 日
良かった点 : チェックイン
気になった点 : 清潔度、ロケーション、掲載情報の正確さ
Expected better
I understand a hurricane came through two week prior to my stay, I called and confirmed everything would be in order for our stay. I was informed I had mother to worry about property would be ready for our stay.
Upon Arrival Property was hard to find due to roadway to home being overgrown by landscaping at entry point which left me no choice but to drive my new vehicle through which ended in multiple scratches in my paint. Driveway looked to be abandoned.once pulling into driveway there was debris everywhere excluding roof shingles tree limbs and palms. Railing on staircase was not completed making it a safety issue to access home for elderly. Home was left unlocked and unsecured, bedding was descusting with body hair, bloodstains, and other unknown stains. Towels also had large stains. No welcome book was found we had no idea which remotes worked what in the house and how to utilize tvs. We unloaded items we had traveled with in garage area which were thrown out with trash even though management company sent email stating trash was not to be picked up until later in the week. This home may be beautiful from the photos but is not kept up to par and I would not recommend staying you would be better off at a local hotel.
Megan K.
2024 年 10 月に 3 泊滞在
