2/10 (非常に不満)
宿泊されたお客様
2024年4月17日
良かった点 : ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Disappointing on many levels
The location is fantastic, but the property owner is a group called Viagem, not an individual. I will never stay at a Viagem property again.
From the moment we arrived it was obvious there would be challenges. The key pad to enter didn’t work properly. We were told then it had a low battery. It was never fixed, so we were never sure if the door would lock or not. The shower did not work well either. I texted for support immediately to the group owner and the local number every day of our stay. I even called VRBO support which did nothing to help. Thank goodness we had friends staying at a campground. I had a better shower there.
The photos with the booking showed a lovely outdoor space. Upon arrival it was a trashed dirty mess!! This was one of the reasons I booked the location knowing the beach this time of year can be a bit chilly. The outdoor space was not usable.
宿泊されたお客様
2024 年 3 月に 5 泊滞在