一棟貸し

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool Houseの写真ギャラリー

プール
外観
外観
外観の詳細
外観の詳細

口コミ

10段階中9.4
最高に素晴らしい
ベッドルーム 6 室バスルーム 4 室定員 16 名

人気の設備とサービス

  • プライベートプール
  • 敷地内のホットタブの数 - 1
  • 敷地内駐車場あり
  • キッチン
  • 洗濯機
  • 冷房

周辺ガイド

地図で表示
St. Augustine, FL
  • Place, ビラノ ビーチ
    ‪徒歩 4 分‬
  • Place, ヴィラノ・ビーチ・パビリオン
    ‪徒歩 17 分‬
  • Place, ビラノビーチ ポイント
    ‪徒歩 18 分‬
  • Airport, セント オーガスティン, フロリダ州 (UST-ノースイースト フロリダ地域空港)
    ‪車で 12 分‬

客室 & ベッド

ベッドルーム 6 室 (定員 16 名)

ベッドルーム 1

キングベッド 1 台

ベッドルーム 2

シングル二段ベッド 2 台

ベッドルーム 3

ダブルベッド 1 台

ベッドルーム 4

クイーンベッド 1 台

ベッドルーム 5

クイーンベッド 2 台

ベッドルーム 6

キングベッド 1 台

バスルーム 4 室

バスルーム 1

浴槽またはシャワー · トイレ

バスルーム 2

浴槽またはシャワー · トイレ

バスルーム 3

トイレ · シャワーのみ

バスルーム 4

トイレ · シャワーのみ

その他のスペース

テラスまたはパティオ
キッチン
簡易キッチン
バルコニー
屋外の遊び場
庭園
ダイニングスペース

この施設について

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool House

Beautiful New Vilano Beach North Shores Villa — Steps from the Beach & Park!
Welcome to your perfect group getaway! Our stunning, newly built villa (March 2023) is ideally located just steps from Vilano Beach and directly across from North Shores Park — the best spot on the island for family fun and outdoor activities. With playgrounds, baseball diamonds, pickleball, tennis, and basketball courts right outside your door, there’s something for everyone.

Dive into relaxation with your very own fully fenced, heated saltwater pool and a luxurious heated hot tub — the ultimate way to unwind after a day of adventure.
________________________________________
Spacious & Inviting — Sleeps Up to 16+ Guests!
Perfect for larger families or groups, this beautifully furnished villa features 6 bedrooms, 4 full bathrooms, and plenty of space to spread out comfortably.
Main Floor:
• Open living room, dining area, and fully equipped kitchen
• Master suite with king bed, walk-in closet, and private bath with walk-in shower
• Bunk room with 4 twin beds — great for kids or friends
• Convenient laundry room
Second Story:
• Rec room with outdoor patios — perfect for gatherings
• Bedroom with double bed
• Bedroom with queen bed
• Full bathroom with soaking tub and shower
• Large bedroom with 2 queen beds and ensuite bath with walk-in shower and double sinks
Backyard Oasis:
• HEATED saltwater pool and hot tub — fully fenced for safety (adult supervision required for children)
• Outdoor shower, dining area, and BBQ grill
• Comfortable outdoor living space for relaxing evenings
Private Detached Pool House Included:
• King bedroom with ensuite bathroom (walk-in shower, double sinks)
• Full Kitchen stocked with essentials (no stove/oven)
• Exclusive private access — perfect for extra privacy and comfort
________________________________________
Your reservation includes FULL ACCESS to both the MAIN HOME and the DETACHED POOL HOUSE — ideal for larger groups (16+ guests) who want space, privacy, and luxury all in one place.
________________________________________
Book now to secure your unforgettable Vilano Beach vacation, where sun-soaked days, relaxing evenings by the heated pool and hot tub, and plenty of room for everyone await!
________________________________________
Please note: we have security cameras (including a door bell camera) on the outside of the property that are used to monitor the exterior only (there are no cameras inside the home), including the pool and spa area. These cameras are only used for the security of our guests and to monitor the property when it is vacant.

日付を指定して料金を検索

類似した宿泊施設

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 24 歳
チェックアウト : 10:00 より前
default

お子様

子供の利用可 : 0 ~ 17 歳
default

イベント

イベント不可
default

ペット

ペットとの宿泊不可
default

喫煙

喫煙不可
Please be respectful and courteous of our home, neighbors and the community. This is our personal home. Quiet hours are from 10pm - 8am.

重要事項

ご宿泊に際して

施設番号 : 3358852vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
長期間のレンタル可
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器が備わっています

周辺地域について

セント オーガスティン

このバケーションホームは、セント オーガスティンのビラノ ビーチ地区にあり、海沿いに位置しています。ショッピングをするなら、セント ジョージ ストリートやセント オーガスティン プレミアム アウトレットがおすすめ。地域の自然を楽しむなら、ビラノ ビーチやアナスタシア州立公園へ行きましょう。ナイトスポットを探しているなら、キャッスル オティスはいかがでしょう。子供連れで楽しむなら、ワールド ゴルフ ビレッジがおすすめです。近くにはジェットスキー、カヤック、シュノーケリングなどのウォーターアクティビティが充実しています。
地図
St. Augustine, FL

周辺情報

  • ビラノ ビーチ - 徒歩 4 分 - 0.4 km
  • トロマト川 - 徒歩 7 分 - 0.7 km
  • ヴィラノ・ビーチ・パビリオン - 徒歩 17 分 - 1.4 km
  • ビラノビーチ ポイント - 徒歩 18 分 - 1.6 km
  • インレット・マリーナ付近のビーチ - 車で 3 分 - 3.1 km

交通案内

  • ノースイースト フロリダ地域空港 (UST)から車で 11 分

レストラン

  • ‪The Reef - ‬車で 3 分
  • ‪Beaches On Vilano - ‬徒歩 18 分
  • ‪Schooner's Seafood House - ‬車で 7 分
  • ‪Brisky’s Bbq - ‬車で 6 分
  • ‪Surfside Kitchen - ‬徒歩 13 分

よくあるご質問

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool Houseにプールはありますか ?

はい、この宿泊施設には屋外プールがあります。温水プールなどがあります。

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool Houseの宿泊料金はどのくらいですか ?

2026 年 5 月 31 日 現在、2026 年 9 月 13 日 に大人 2 名でLarge Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool Houseに 1 泊した場合の最低料金は ¥81,108 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool Houseはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool Houseの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool Houseのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool Houseのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Large Group-Friendly Beach Villa with Heated Pool, Hot Tub & Private Pool Houseはどこにありますか ?

セント オーガスティンにあるファミリー向けのこのバケーションホームは、海沿いに位置し、ビラノ ビーチおよびトロマト川から徒歩 10 分圏内です。セント ジョージ ストリートまで 4.8 km です。

口コミ

9.4

最高に素晴らしい

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 31 件の口コミ中 23 件が非常に良い
評価 8 - 31 件の口コミ中 6 件が良い
評価 6 - 31 件の口コミ中 1 件が普通
評価 4 - 31 件の口コミ中 1 件が不満
評価 2 - 31 件の口コミ中 0 件が非常に不満

9.2/10

清潔度

9.6/10

チェックイン

9.8/10

コミュニケーション

9.6/10

ロケーション

9.8/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Kurtis Q.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Amazing property and host! Would absolutely stay again.
2025 年 11 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 4 月 18 日)
Thank you so much for the kind words! We’re thrilled to hear you enjoyed the property and had a great experience with us as hosts. It means a lot to know you’d stay again—we’d love to welcome you back anytime!
宿泊者限定の口コミ

10/10 (非常に良い)

Kristen T.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The Home was very spacious had everything you would need to feel like home away from home. Our Host was very responsive !! We will book again.
2026 年 2 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 4 月 18 日)
Thank you so much for your kind review! We’re thrilled to hear that you felt right at home and had everything you needed during your stay. It’s also great to know our responsiveness made a positive impact on your experience—that’s something we truly prioritize. We’d love to host you again anytime, and we really appreciate you choosing our home!
宿泊者限定の口コミ

10/10 (非常に良い)

Brad H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The home fit all of our needs and the location was amazing. Communication from the host was great! We would definitely stay here again.
2025 年 10 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 4 月 18 日)
Thank you for your wonderful review! We’re so glad to hear the home met all of your needs and that you enjoyed the location—it really is one of our favorite aspects as well. We also appreciate your kind words about our communication, as we always strive to be responsive and helpful throughout each stay. We’d love to host you again anytime—thanks again for choosing our home!
宿泊者限定の口コミ

6/10 (普通)

Rebecca W.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The positives: Having the pool and hot tub heated was amazing. The weather was crummy but we were able to use the hot tub every day. The hosts were great communicators and very responsive. The house had a nice kitchen and bathrooms, but the furniture (the couches in the main living space) were terrible. The house was nice but lacked a few amenities we would expect, like soap for the showers, wine glasses, coffee cups in the guest house, extra towels, etc. The guest we arrived with felt the sheets were not clean and all washed their sheets prior to use - there was visible hair on the beds and black specs. We had issues with the access - having to get every guest to download an app to open the doors was a pain as the front keypad kept falling off.
2026 年 4 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Lorana M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Beautiful home and just a couple minutes walk to the beach!! Owner was very quick to reply to any questions we had during our stay. We truly enjoyed our stay!
2025 年 9 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 4 月 18 日)
Thank you for the wonderful review! We’re so glad you enjoyed the home and took advantage of the quick walk to the beach—that’s definitely a guest favorite. It’s also great to hear that our responsiveness helped make your stay even more enjoyable. We truly appreciate you choosing our home and would love to host you again anytime!
宿泊者限定の口コミ

8/10 (良い)

Tiffany R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Overall a good experience. There are three things I would have liked to know before booking the house:1. This host requires all appliances to be clean at checkout;2. The host requires an app to access the house, note that we were able to come to a workaround, but I would prefer to not have to download an app that I am uncertain about the privacy elements of to access a vacation rental;3. There are at least 5 exterior cameras at the property including two directed at the pool area- one of those is also pointed toward the main house’s sliding glass window. I am highly sensitive to my family’s privacy, and I think that it is important to hold all hosts to a standard that doesn’t allow for an uncomfortable level of intrusiveness.
2026 年 3 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 4 月 18 日)
Thank you for your thoughtful review—we’re glad to hear you had an overall good experience at the property. We truly appreciate you taking the time to share your feedback, as it helps us continue to improve for future guests. Regarding your points, we do outline our checkout expectations in the house rules, including leaving appliances in a clean condition, as this helps our cleaning team maintain a high standard for every stay. That said, we understand how this could feel unexpected and will look at ways to make this information even more clear prior to booking. For property access, we use a secure app-based system to provide a seamless and keyless entry experience. However, we absolutely understand that not all guests are comfortable with this, and we’re always happy to provide alternative access options—as we did in your case—to ensure everyone feels at ease. In terms of the exterior cameras, these are in place strictly for safety and security purposes, and they are positioned to monitor the exterior of the property only. We take guest privacy very seriously and do not monitor or record any interior spaces. That said, we appreciate your perspective and will review how we communicate camera placement to ensure full transparency and comfort for our guests. We’re grateful you chose to stay with us and hope to have the opportunity to host you again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Brian R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Awesome stay and incredibly responsive owner

Location and pool couldn’t be better!
2024 年 8 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 4 日)
Thanks Brian! Please come and see us again when you’re traveling to St Augustine!
宿泊者限定の口コミ

10/10 (非常に良い)

Steven L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Short stay for a local triathlon.

Everything was great. We had a small issue and the landlord had great communication.
2025 年 7 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 4 月 18 日)
Thank you for your review! We’re glad to hear everything was great overall and that our communication helped quickly address the issue. We always aim to be responsive and make sure our guests have a smooth, enjoyable stay. We appreciate you choosing our home and hope to host you again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Lynn A.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect vacation getaway

The location was perfect- short walk to beach, park across the street, close to a grocery store, easy drive into St Augustine and restaurants. The accommodations of the property met all the needs of our family of 14!
2024 年 11 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 4 日)
Thanks for the 5 stars Lynn! Please come and stay with us in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Jordan Y.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect weekend get away!

We loved this house and everything about it!!
2023 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 5 日)
Thanks for the positive review Jordan. Please come and see us again when your in St Augustine!
宿泊者限定の口コミ

10/10 (非常に良い)

Craig H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great place

This was a great location and a great house for our family. The house was very clean and a great location. Short walk to the beach and quick drive to downtown St Augustine. We enjoyed our stay very much.
2023 年 12 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 31 日)
Thanks for the positive review Craig! We appreciated you and your family staying with us. Please come and see us again in the future, we'd love to host you!
宿泊者限定の口コミ

10/10 (非常に良い)

Paula H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

60th anniversary celebration

The property was ideal for our family group of 10. Conveniently located for easy access to downtown St. Augustine and the beach. We had a great time!
2024 年 12 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 4 日)
Thanks for the 5 stars Paula! Happy 60th! Please come and stay with us in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Meg H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Home away from Home!

We are a group of neighborhood families who live in Georgia and thoroughly enjoyed all being together!
2024 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 4 日)
Thanks Meg! Please come and see us again when you’re traveling to St Augustine!
宿泊者限定の口コミ

10/10 (非常に良い)

Karley F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great house for girls weekend

The property was clean and with plenty of space. Communication with the owner/manager was easy and fast!
2024 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 31 日)
Thanks for the positive review Karely! We appreciated you staying with us. We'd love to host you in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Mackenzie T.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Girls Trip

Such an amazing stay at this property! It was absolutely beautiful and just as described. Contact with the host was quick and easy! My friends and I loved this house and would definitely stay here again if we are ever back in St. Augustine.
2024 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 6 月 17 日)
Thanks for the positive review Mackenzie. We appreciate you choosing to stay at our home!
宿泊者限定の口コミ

10/10 (非常に良い)

Lindsay G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great

Worked great for our Thanksgiving gathering.
2023 年 11 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 5 日)
Thanks for the positive review Lindsay! Please come and see us again when your in St Augustine!
宿泊者限定の口コミ

10/10 (非常に良い)

Breanna J.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We stayed here with a large group (10 adults and 3 kids) and absolutely loved our time! The house was perfect for what we needed—spacious, comfortable, and close to everything. Technically you could walk to the beach, but with little ones it was much easier to drive. Thankfully, there’s a super convenient free parking lot right by the beach access, less than a 2-minute drive away.The pool and spa were wonderful for when we just wanted to relax and enjoy being outside without leaving the house. The separate pool house was also the perfect size and gave us extra space, which worked out great for our group.The host was fantastic—quick to respond to any questions and very kind. We couldn’t have asked for a better experience and would definitely stay here again!
2025 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 8 月 20 日)
Thank you Breanna! We are so happy you all enjoyed your time and we really appreciate your group being so understanding and helpful with the furnace company coming during your stay. Please come again in the future!
宿泊者限定の口コミ

8/10 (良い)

Vince S.

良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ

Vacation

Enjoyed our stay completely. I have some physical problems so I would have liked railings on all areas with steps. Hosts were easy to reach to help with any problems. Lovely home.
2024 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 4 日)
Thanks Vincent! We installed hand rails to make travel up and down the three stairs easier! Please come back and see us!
宿泊者限定の口コミ

8/10 (良い)

Theresa P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Very New and clean

The overall property was very clean and enjoyable for our family. The only issue we had was not all the showers had shampoo and conditioner or body soap.
2024 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 31 日)
Thanks for the positive review Theresa! We appreciated you and your family staying with us. Please come and see us again in the future, we'd love to host you!
宿泊者限定の口コミ

8/10 (良い)

Kelly H.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family vacay

The pool was amazing, the kids really enjoyed it. The home was really pretty and not far from the beach at all. The only thing we had an issue with was waterbug/roach type insects in the house. Mostly the bathrooms and one in the dishwasher. There was also a rotten Easter egg in the Utensil holder that we found when cleaning up after dinner.
2024 年 6 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 31 日)
Thanks for the positive review Kelly! We appreciated you and your family staying with us. Please come and see us again in the future, we'd love to host you!
宿泊者限定の口コミ

10/10 (非常に良い)

Michael G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

GIRLFRIEND TRIP

The overall experience was great. Pool , house and beach. Good location to Vilano BEACH - a short walk with all the equipment needed for beach fun : chairs ,umbrellas, and wagon to carry everything. The house was clean and perfect for 8 ladies. Suggestion: let renters know when the pool guy is coming and do a quick clean of pool before new rental. Would rent again and have recommended to others already. Thanks for quick responses to our questions. We had a FUN time!
2024 年 4 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you so much for staying at our home! We’d love to host you all again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Elizabeth R.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Gathering

Everyone was very satisfied and hope to rent again in March. The weather was bad but we were there for each others valued association.Being all in one house made it perfect. It would have been nice to have the porches screened from bugs. The pool house veranda would be a shelter in the rain if it was covered. Just some suggestion for bad elements in nature. We recommend it highly for large groups. Thank you so much.
2023 年 9 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 12 月 5 日)
Thanks for the positive review Lisa. Please come and see us again when your in St Augustine!
宿泊者限定の口コミ

8/10 (良い)

Chad R.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The property was beautiful. Convenience to the beach, restaurants, and grocery stores was phenomenal. Host was superb - never left me on read, answered all questions timely, and made their home feel like ours during the rental. We had 16 people - 8 adults and 8 children - plenty of space. There only noteworthy issues were the sliding door being extremely difficult to completely shut (especially for kids) and the cleaning company. The first night 2 of the 5 families had to remove hair from the sheets, strip them, and wash them. The issues were brought to the hosts attention, and we hope they are addressed for the next guests. Oddly enough, the response was not apologetic and simply pushed blame to the cleaning company. To an extent, I understand. Regardless, I’d still recommend this place as the positives outweigh the couple negatives.
2025 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 4 月 18 日)
Thank you for your detailed and thoughtful review—we’re so glad to hear you enjoyed the home, the location, and that it comfortably accommodated your group. It’s great to know the proximity to the beach and nearby amenities helped make your stay even more enjoyable, and we truly appreciate your kind words about our communication. We do want to sincerely apologize for the issues you experienced with the linens and the sliding door. That’s certainly not the standard we aim to provide. While we do work with a professional cleaning team, we take full responsibility for ensuring everything is guest-ready, and we’re addressing this directly with them to prevent it from happening again. We’re also having the sliding door inspected and repaired so it’s easier for all guests to use. We appreciate you bringing these items to our attention and for your honest feedback—it helps us improve. We’re especially grateful for your recommendation and would love the opportunity to host you and your group again in the future!
宿泊者限定の口コミ

4/10 (不満)

Kelly P.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション

Super Disappointed

We were really excited to stay at this home which was very nice but we booked it because of the spa and pool. We had limited time with family we hadn’t seen in a while and wanted to relax in the spa and pool. When I tried to turn the spa on it wasn’t working and I messaged the owner thru vrbo app and after a while that day she got back to me and said oh I have to trigger it from my app because it isn’t working from main controls. She said pool tech coming to fix it the next day. The tech came and we got no follow up on if it was working. We tried to turn it on and wasn’t working, messaged her and eventually she turned it on but Not when we wanted to use it. The next day I asked her to turn it on and never heard anything until hours later she replied and said oh I wasn’t by my app and next time here is my cell to just text me directly. Well by this time our stay was almost over and we paid over 1000 a day and never got to use the spa when we wanted even though it worked. We ended up leaving a day earlier completely over the unresponsiveness. I ended up feeling she just didn’t want us to use it. If you book this house for just for the house then all good but Not if you want to use the spa.
2025 年 5 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 5 月 27 日)
Hi Kelly, Thank you for your valuable feedback. Overall, I’m glad the home met your expectations during your stay in St. Augustine, and I apologize that the spa didn’t operate as expected. The issue has now been fully resolved, and I’m sorry for any confusion around its use. We’d love the opportunity to host you again—please reach out and I’ll be happy to offer you a special rate on your next stay.
宿泊者限定の口コミ

10/10 (非常に良い)

Hope F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
2025 年 5 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 4 月 18 日)
Thank you for the 10/10 review Hope!

オーナーについて

オーナー : Jocelyn

オーナーのプロフィール画像

言語 :

英語

プレミアオーナー

お客様に対して常に優れたサービスを提供しています
弊社サービスについてご意見をお聞かせくださいご意見の送信

Vrbo アプリで手軽に旅へ

  • オーナーにメッセージを簡単に送信
  • 予約にアクセスして予約内容を共有・管理
  • バケーションレンタルの予約で OneKeyCash を獲得
ご利用デバイスのカメラで QR コードをスキャンしてアプリをダウンロード
QR コードをスキャンしてアプリをダウンロード