2/10 (非常に不満)
Kyesha J.
2025 年 4 月 6 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Uncomfortable stay
This was a horrible stay , toilet kept over flowing in the main upstairs bathroom when you run the water in the tub and get out touse the bathroom and flush water just instantly flood the bathroom the home had a few dead roaches also dead COCKROACHES on the stair way and also on the side of the room #4 bed also it was live roaches one was crawling on the wall as I was checking out and also when we was watching a family movie on our family trip a ROACH crawled on to the tv screen I instantly took pictures back porch was not swept off was full of pollen dust was on ceiling fans I kept sneezing through out the whole house I then reach out to let the host know about the toilet issue first ok cool she sent a plumber out but yet it still did the same thing and blamed it on other people that have stayed at the home I also spoke to her about the roaches she stated to me no one ever complained about BUGS so I left it alone so Comes today I'm leaving to get on the road to go back to my hometown I see 2 roaches on the wall before you walk down the stairs so once I got in the car I reached out to the support team about the issues due to her not corresponding well or saying what others never complained about . Support tells me they sent a message to her a hour later support reaches back out stating I can not receive a refund or any of my money back due to her stating it was 9 people staying there instead of 6 that I booked but what do that have and that house rules was failed.
Kyesha J.
2025 年 4 月に 2 泊滞在
