Check-in was a breeze, and the location of the home was great. We usually stay at Lutsen Sea Villas but decided to try a different location this year. Although the home was beautiful, the heating system was problematic. The fireplace didn’t work, and while the caretaker initially seemed motivated to help, communication eventually stopped altogether.That issue didn’t bother us much since we weren’t in the house often. We arrived Friday evening, were out of the house by 9–10 a.m. Saturday, didn’t return until 4–5 p.m., and checked out by 10 a.m. Sunday.After our stay, I received a message from the owner asking if I “wanted to tell her about the hole in the wicker on the back of the couch.” We had no idea what she was referring to and barely used the living space. There were only four of us—all responsible adults in our 30s—and we treated the home with care.While I understand damages can happen, the way it was addressed felt unnecessarily accusatory and condescending. A simple, respectful inquiry would have been appreciated. Unfortunately, this experience left a bad impression, and we’ll likely return to Lutsen Sea Villas in the future.