2/10 (非常に不満)
Sally K.
2025 年 9 月 18 日
良かった点 : ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Dishonest listing
We reserved this place for three days and asked for a late check out. They said if we leave a 5-star review it would be free. That seemed shady. Then they said there was a leak and we needed to not use the bathroom “left-hand”(hot water) faucet during our entire stay. O-kay. Then they said their plumber had to come at 8 am on the last morning to repair it. We asked that hold off a few hours till because we have a kid with a wonky immune system and would have been racing to a doc appointment that am.) They then cancelled the reservation altogether, saying it was because we were denying them access to their property. Ridiculous. A three or four hour delay is denying access? Repair the thing before the guests arrive or pull the listing. Then they claimed the plumber had to come then for our safety tho they’d been willing to rent to us for three days before the repair. So we made another reservation since we had to find a place to stay. We did not know owned the 2nd place, too, which suddenly also was cancelled due to a leak, because, get this, they assumed that by making a second reservation for the same locale/dates after they’d cancelled the first one, we were trying to harass them, instead of the obvious explanation: we needed a place to stay and had no idea it was the same family. We’d hesitated in the first place because several reviews mentioned things like broken toilet seats and a rickety railing. We should have paid attention. A dishonest, paranoid host. Shame on VRBO
Sally K.
2025 年 7 月に 3 泊滞在
