Check in was very smooth. The house was mostly clean except for a set of dirty sheets (we found extras) and a bathroom with an empty soap dispenser (no extras). The pool was wonderful and the location was as well. The day after check in, due to previously existing plumbing issues, a bathroom flooded (triggered by flushing a toilet in another bathroom), sewage coming out from below the toilet. My in laws cleaned up with whatever extra towels they could find, but some of the flooding soaked carpet in a bedroom. They were advised by the host that there were 2 separate water systems so one bathroom was still functional and they could launder the towels. Unfortunately the laundry triggered more flooding before the plumbers arrived. Eventually they came, scoped, and cleaned. This held up until two days later when the toilet started flooding again. We were down to the towels we’d been using for the pool and showers because the host took the sewage ones, hopefully to be sanitized. The plumbers came and cleaned pipes again, saying a piece would have to be replaced. Our group was 9 family members, including 2 young kids, from 3 different states, so we were very lucky that the host had another large house with different owners that was being checked out of. The owners refunded for the remaining 4 nights we did not have the house, however they stood by the first 3 nights as being an acceptable full-price stay.