This was one of the worst experiences we've had renting/ staying at the beach!
It began with the pictures on the internet for this listing which are very deceiving! The photos made this condo unit seem very large, especially the kitchen, which is not the case at all! When closing the refrigerator door, you have to make sure the freezer door remains closed because it pops open & vice versa.
We paid the additional fee to have the 2 twin beds coverted to a king bed. This wasn't done when we arrived and had to wait an additional 6 hours before this was taken care of (well after dinner time!) The beds are beyond HORRIBLE!! It was like sleeping on concrete slabs the entire time. I don't have back issues, but I do now!! My back has never been so sore!
PSA: South Carolina public pools were open the week of our stay 6/6-6/13!! The pool for our unit (advertised as part of the rental package) was NOT open with only a sign saying pool is closed. I was in contact with the rental office for 2 days about this issue and inquired about a portional reimbursement due to the fact this is false advertising and we rented the unit because of the pool option! We NEVER heard anything back from the rental company or the HOA (which we were told was in control of the pool). On day 3 a new sign was posted on the pool gate referring to its closure because of social distancing/ COVID-19. No contact from anyone, just a posted sign. Our issue with the whole pool situation is that there was no mention of pool closure at all on the website, from the rental company or the owners, but they sure as HELL took our money for it!!
On Day 4 (Wednesday) we returned from the ocean to find the temperature inside our unit to be 78° and rising! It was after hours and we tried 3 different emergency phone numbers including texting & emailing with no response from anyone until the next day when we called again at 10am. Repairmen showed up the next morning (Thursday) but couldn't fix the unit. The AC unit wasn't fixed until early afternoon on day 5 (Friday) so we endured 3 days with no air conditioning!
There were also cockroaches in the unit!!!! Yes, you're reading that right.....cockroaches!!!! They sure as HELL didn't come with us!!!
Overall, EXTREMELY DISSATISFIED with our very first VRBO rental experience!