2/10 (非常に不満)
Becca Kuhn T.
2025 年 7 月 27 日
良かった点 : チェックイン、コミュニケーション、ロケーション
気になった点 : 清潔度
We were extremely disappointed with this property and ended up leaving less than 18 hours after checking in. We arrived at 6:30 PM and had re-packed and checked out by 11:30 AM the following morning.The home had not been cleaned before our arrival—there were crumbs and food on the floor, the kitchen trash was full, and the stovetop was grimy. Drawers and closets throughout the house were packed with the owner’s personal belongings, leaving us no space to unpack for our week-long stay. Keeping our toddler out of the many low, cluttered kitchen drawers (containing paperwork, batteries, tools, candles, cheese knives, etc.) was a constant struggle.This was our first family vacation with two young children (ages 1.5 and 3.5), and unfortunately, the property was not child-safe. There was an open bucket of ashes and another full of wood stove tools left on the living room floor. A hatch to the basement was “gated off” with a baby gate simply leaned against it—it was unstable and unsafe to step on. The coat closet near the front door couldn’t be locked and was packed with clutter, including a ladder that our toddler nearly pulled down on himself.On a positive note, the property management was responsive and communicative throughout. They promised us a full refund, which we are still waiting to receive.
Becca Kuhn T.
2025 年 7 月に 8 泊滞在
