Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location (Passage Point) was perfect! The unit overlooked the hot tubs and was conveniently located near the bridge to Center Village. This was close to restaurants, shops, and the ski lifts. The view was amazing!! The unit itself felt a bit cluttered with Christmas decor still up (early February), but was well-appointed with everything we needed in terms of kitchen gadgets, cooking supplies, and linens. We appreciated the parking spot in the garage, as well as the shuttle to the (far) parking lot for our second car. We were disappointed with management, however. We had a 2-bed, 2-bath unit and had 6 adults staying. We immediately noticed that one of the toilets (master bath) was clogged - prior to our use. My friend tried to plunge it without success, as did my husband. I called the after-hours number and was connected with someone who told me that because we had a second toilet, that it would have to wait until the next day, and likely not until 12PM or later. Uh, OK... He also suggested that, if needed, we could use the bathrooms on the first floor near the exercise room. Well, what do you know. My husband (graciously) went downstairs to use the men's restroom.. it was clogged too!! It wasn't until afternoon the next day that someone came to fix the toilet. He wasn't there for more than a few minutes when he left, declaring the problem solved. I flushed the toilet (empty) and it flushed. My friend used the toilet and went to flush.. It was NOT fixed. The other issue that I had was that the listing suggests that we can request early check-in and late check-out. As soon as I booked, I received information from the management company that absolutely no early check-in or late check-outs were permitted, across the board. This would have been nice to know before booking. All that to say, we would stay again... knowing there must be a plumbing issue in the building and the cleaning crew will be sitting outside the door waiting for us to leave by 10 AM.
