Let me start by saying we visit St. Augustine at least 6 times a year, always rent a condo or hotel beachfront but never from this property management team and NEVER AGAIN! 1 star for the beach and actual location of the condo, its right by the pool with ocean view and close to stores and restaurants.
This place ia DISGUSTING & UNSAFE! Dirty floors, don't take your shoes off or your feet will be BLACK, bed sheets stunk we had to wash them all, shower floor tiles full of black fungus, handicap shower handrail had all orange rusted screw's making it extremely unsafe for my elderly mother in law to use, leftover taco bell food in its bag, yes still a taco and leftovers in the bag and candy wrappers in the master bedroom behind the nightstands, the kitchen was infested with ants when we walked in and they continured to come out everyday and we didn't leave food out at all, the stove was full of grime, you could see the streaks whete it was attempted to be cleaned, plus it stinks of grease when used, you can see the smoke coming off the burners, 1 burner doesn't work and the other 3 burners are really slanted and you have to hold the pots at all times, dust bunnies all over corners and under the furniture, my toddler had to be carried at all times, all the kitchen utensils still had food residue stuck on them, last but not least..the sliding door doesn't lock!!! Talk about the condo being unsafe 24/7!! I emailed the Property Management agent that had been emailing me for my CC info verification but no luck.. 2 emails and 2 phone calls later no answer! Dropped off the keys, spoke to lady at the front desk about all this. .all she said was sorry. Unbelievable! This place need a good deep cleaning, new cleaning crew and more proactive management company! NEEDLESS TO SAY THIS WAS A VERY STRESSFUL VACATION HAVING TO CONSTANTLY CLEAN EVERYTHING!