8-10のために眠るとすべての中心部にあるダウンタウン3ベッドルームコンド。

Thank you for the review, Susan. I wish you had reached out during your stay, as we could have easily cleared that drain. The garbage disposal and washing machine/dryer have all been replaced since your stay, so I have to apologize that you got those on the tail end of their life span. We will make it up to you when you come back!! Cheers, Ryan

Hey Mark, Thanks for the feedback, and I apologize that we fell short on your stay. We have since addressed the issues you pointed out, and apologize as we clearly had a rowdy group before your arrival. The wifi should have been an easy fix if you had let us know. There are 2 networks, and no other reports of outages during the dates of your stay. Please come back and give us another chance to earn 5-stars on your next Austin visit. Cheers, Ryan

Sadly, 90% of this is false, and this guest (Hazel) trashed our place. We had to file an insurance claim (which we won) to return the condo to its original condition. I will address the points listed one by one: The water was shut off for 30 minutes by the HOA for an emergency water repair in another condo, and a note was on the door of the condo Hazel rented the day before to inform her. That was all that happened. We explained the situation to her when she called, and she seemed to understand. I am not sure about the spa day passes, as that was never mentioned during her stay. The Internet works well, but Hazel had trouble reading the provided instructions. We helped her group, and they were fine. All supplies were stocked in the condo prior to Hazel's visit. There were 6 rolls of toilet paper, laundry detergent and fabric softener under the kitchen sink, trash bags under all sinks, and 3 rolls of paper towels. That is the standard that we provide, and it was all there. Nothing was mentioned in this regard until this review. Otherwise, a property manager would have happily showed them where it was. We have never advertised the property as handicap accessible as it sits on the 3rd floor of a 3-story building without an elevator. We confirmed with Homeaway/VRBO that the listing does not and has never had that information listed incorrectly. Lastly, the insurance claim was filed within an hour or two of Hazel's departure. There was no retaliation, but now I am left to think that was your goal in writing this false review. Sad that this happened, but our place is fixed and Hazel won't be invited back. Sincerely, Ryan

Hey Sean, Thanks for staying with us. Your group was great, and you are welcome back any time. We enjoyed hosting you. Please keep in touch, and don't hesitate to reach out next time you are in Austin, regardless of the size of the group. Cheers, Ryan

Thank you Luke. I am so pleased that you enjoyed your stay. You had a great group, and you are welcome back any time. Let me know what I can do to assist moving forward. Best, Ryan

I am so pleased that you enjoyed your stay and the location of this downtown condo. Your group was delightful, and we would love to host you again in the future. All the best, Ryan

Thanks for staying with us! We enjoyed hosting you during the conference at the Austin Convention Center. You are welcome back any time, and we hope to see you again soon. Cheers, Ryan

Thank you for taking the time to write a review. We hope to see you in Austin again soon. Cheers, Ryan

Rebekah, Thank you for the kind words. We enjoyed hosting you, and hope to see you back in Austin again in the near future. Best, Ryan

Thank you for choosing to stay with us in downtown Austin. We enjoyed hosting your group, and hope to have you back. All the best, Ryan

Josh, Thank you so much for the kind words. I am glad that Thomas and Jared provided you with excellent service, and that you enjoyed the stay overall. Please let us know what we can do to assist in the future. Kind regards, Ryan