6/10 (普通)
sandra m.
2024年4月19日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
30th birthday celebration
We reserved this condo for my sons 30th birthday so we could have a nice place to cook and have a family dinner. We loved the property and the location. We were having 4 people spend the night after our dinner. I checked the rules and they said you could have a celebration as long as the max staying over didn't' go over the 4.
The first issue was that when we got there to check in we were told we would be able to get the key from the maid at 1p, however the maid wasn't there until 2 pm. We had food for dinner that we had to hope didn't go bad until we could get it in the refrigerator.
The next thing was the ac wasn't working, we could not get ahold of the host for hours. Luckily we were out by the pool for a while while we kept trying to get a response from him. Once we came back up to the unit still no ac. We had managed to get ahold of the front desk and they came and changed the batteries however that was not the problem. The thermostat was bad. When we did finally get the host he came up to the unit threatening to have us evicted because we had family there for our dinner.
He then said he would charge more and that it wasn't him charging or threatening to evict. He said it was VRBO however they said they have no authority to evict us or charge more. He lied to us, I was so upset thinking we wouldn't have anywhere to stay I almost took the bait and said I would pay more. I thought more about it and realized he is a bully and looked for a reason to charge more.
sandra m.
2024 年 3 月に 1 泊滞在
