The house itself is in a beautiful setting and has a lot of potential, but unfortunately the condition of the home did not meet our expectations. The main issue was a very strong pet urine smell coming from large, visibly stained areas of carpet in the main living room. The owner responded promptly to our concern and arranged to have the carpet cleaned on Monday. However, this required us to leave the house for several hours and was disruptive to our stay. The cleaning was somewhat, but not entirely effective. There was also an issue with the grill, which initially would not get above about 300 degrees and required us to clean it ourselves before we were eventually able to use it.We appreciated that the owner was available and responsive when we contacted them, but we felt our concerns were sometimes diminished rather than acknowledged. We were particularly uncomfortable when, after we raised these issues and requested a partial refund to account for the disruption, the owner informed us that they had documented a complaint about our conduct with the platform. From our perspective, we were simply reporting problems with the property and asking that they be addressed. Given the price and presentation of the listing, we expected a higher standard of cleanliness and maintenance, as well as a more constructive response when legitimate concerns were raised.