Our stay, March 3 - 10, 2012, was wonderfully restful, and yet we had access to as many activities as we wanted. The condo is very well situated, and the description and photos are very accurate. The property was very clean and the outside staff does a beautiful job with the grounds. The pool was comfortable and clean.
Everything worked fine inside the condo, air conditioning was only needed a couple of days. There was a nice breeze most of the time. The beds were clean and comfortable, towels and sheets were abundant, and the bathrooms were very spacious. We only used 2 of the 3 sleeping rooms, but the condo would easily sleep 8. There is a huge amount of closet space, and a safe in which to keep valuables.
Matthew, the owner was a very good communicator and answered all my questions by email promptly and accurately. Ellie, the rental agent, was waiting for us in the lobby when we arrived. She was courteous, helpful and very welcoming. She stayed in touch by email throughout the week. The condo front desk staff and security are present 24/7. I felt very safe here. Absolutely no problems. Playacar and Playa del Carmen and very busy places in the daytime, but at night we slept as though we were out in the country. Very quiet and restful.
We had access to the beach through the Reef Club across the street, although the wait to receive our bracelets was a bit lengthy. You must take the condo I.D. card to the Reef Club front desk and swap it for bracelets for your party. The staff there does not seem adequate at the front desk to handle all the traffic.
For local restaurants, I would recommend a visit to La Vagabunda, (great for breakfast), Fusion, (Mexican dinner, live music and beach activities) Rolandi's for pizza, and Ah Cacao, Chocolate Café for the best chocolate drinks and desserts we've ever had. We also enjoyed incredible sushi at Sushi Aso.
We shopped for our food at WalMart in Playa del Carmen. A few surprises there! Be prepared to tip your bagger if there is one.
Cabs are plentiful and quick. To catch one, stand on the edge of any street. The driver will flash his headlights if he can pick you up. Longest wait: 5 min. Most drivers had very limited English. A little Spanish is very helpful to get where you need to go. The front desk at Paseo del Sol has a great map of the 5th Avenue area. Just ask for one.
I would definitely recommend this property to a friend or relative and I would absolutely return if I had the chance. Very good experience.