2/10 (非常に不満)
Jose
2024 年 9 月 26 日
At first it didn’t show that it was on the fifth floor ,that in reality was like a 7th floor ,they do not count the lower part( like close storage )It doesn’t have an elevator . After we made reservation it shows this characteristic . Being 4 seniors an one with reduced mobility, we try to cancel , they denied. We even went to the place so they see we were not lying. They didn’t care .The owner refused to speak with us or cancel the reservation. The bathroom were dirty,air conditioner only in living room , dining table dirty . To get into the apartment you have to use a back door, climb like 7 floors with your luggage. THAT IS THE FIRST CARACTERÍSTIC, THEY SHOULD MENTION.
We couldn’t stay there and they didn’t give our money back.
Jose
2024 年 9 月に 5 泊滞在