2/10 (非常に不満)
JASON M.
2025 年 6 月 23 日
気になった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
Worst experience ever
Upon arrival, doors to the house were all wide open. Doors are broken, had to keep closed with a chair. Beds looked like somebody give a haircut on it. The shower and sinks had soap scum built up everywhere. Very unsafe area, security gates never closed, so it was overflow parking and Uber pickup for strip club next door, which operates 2am-6am, 7 days a week. Music was so loud, the house shook constantly. People were constantly outside our windows yelling, fussing and fighting. The gates do not close and lock, they are propped open with bricks. When I addressed the Host about safety, it was blown off. Apparently they have no idea of what they own and where it’s located. It’s NOT Galleria area as advertised. The house was dirty, garbage disposal didn’t work and was backed up in the sink. The host team didn’t work with us to move or refund to move somewhere else. I was told no refunds due to their cancellation policy. Not very professional, using VRBO.
JASON M.
2025 年 6 月に 4 泊滞在
