This apartment is quite spacious and comfortable, and had everything our multi-generational family needed. Samuel was very responsive (not that we had any trouble) and the airport transfers to and from were fantastic. We liked the maps, guide books, umbrellas, power adapters, and other "extras" that were obviously set out to help guests. The beds are comfortable, and the common/lounge spaces are as well. We only turned the heat on one night but otherwise really didn't need it, even in November. Having the bakery right downstairs for coffee and pastries in the morning was fabulous! Plentiful restaurants in every direction. The elevator was also a big plus. The location is nice - an easy 20-25 minute walk to either the Vatican/Castel Sant Angelo in one direction, and to the Colosseum in the other, with Piazza Navona and the Pantheon much closer than that. We used Uber and taxis to get to the train station for our day trip. Our only issue was street noise at night affecting the master bedroom since it faces the main street. One of us is a light sleeper and more affected, but even the pro sleeper had trouble a couple of nights (even with a white noise app in the background) as you can hear lively groups leaving bars or restaurants until 2 am. The other 3 bedrooms are quite quiet. If you plan to stay up late anyway, no problem!