Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We rented a property for our end of the year vacation at this location, based on our prior experience. However, this house did not meet our expectation. The house was poorly conserved, smelled bad like a wet dog was inside, sheets in one of the rooms were dirty, furniture was bit up, carpet was in a horrible condition, and it had a really bad stain and mold leak in one of the rooms, which ended up not been used. Several bulbs did not work, the pool sticks were broken, and the table was wobbly. Some screens at the pool were broken, the pool cycle was messed up, and the refrigerator was leaking and the drawers were broken. We call to report all these issues the day we got in, someone answer the phone and said they were going to pass on our concerns. It took the company more than 2 days to send someone, and still not all issues were fixed. Some people were in dark rooms for more than 2 days, and we lost one room because of the mold. Also, with the refrigerator leaking, we were worried someone would slip and fall. With this type of service and quality of the property, I can guarantee we will never go back to this resort. Also, the company been used to manage this property should be evaluated a bit more as the service they provide is poor.