10/10 (非常に良い)
Kamaria F.
2024 年 12 月 13 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Pura Vida Personified
Upon arrival. we were greeted by our fantastic host/property manager, Mr. Frank Schultz. He gave us a tour of the house and stayed to address/answer our questions.
The house was very spacious, clean and has SPECTACULAR views. The property was well-maintained.
Everyday, we saw beautiful and colorful birds that were perched outside the property.
The property manager was timely with his communication, welcoming and very responsive to our needs. Once we were settled into the house, the few small issues that arose were quickly resolved. Customer service begins with the first point of contact and his exceeded our expectations. He took time out to help arrange our activities/excursions/special amenities (ex. private chef) and set up our transportation to and from those activities/excursions.
From our group of 10, thank you, Frank, for contributing to an AMAZING and WONDERFUL experience for us in Costa Rica!
Kamaria F.
2024 年 11 月に 5 泊滞在
