4/10 (不満)
Sadie D.
2025 年 5 月 26 日
良かった点 : 清潔度、コミュニケーション、ロケーション
気になった点 : チェックイン
Looks Great Online, But Lacked Basic Readiness
We stayed at this property for a friend’s wedding and were initially drawn to its unique design and proximity to the venue—especially appealing for a group of non-Texas visitors. Our group of six arrived separately, but unfortunately, check-in instructions weren’t provided until I followed up at 4:15 PM, which caused some confusion as others in our group were already at the house.Upon arrival, the interior was 87 degrees and extremely humid, despite outside temps hitting 102. When I reached out to the property manager, I was told to be patient as the HVAC would “take a second”—a bit puzzling since, if it had been working properly, the house likely wouldn’t have been that hot to begin with. After about 90 minutes of back-and-forth, an HVAC technician was finally dispatched and resolved the issue. Thankfully, the temperature became comfortable for the rest of our stay.One other inconvenience: the home was not stocked with extra basics like toilet paper, paper towels, or trash bags, requiring an additional grocery run shortly after arrival.Overall, while the home has potential and ended up being comfortable, the lack of preparedness and responsiveness at the outset left a frustrating first impression.
Sadie D.
2025 年 5 月に 3 泊滞在
