2/10 (非常に不満)
Adele M.
2024 年 9 月 20 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Complete Disappointment
The only thing the place had going for it was the view once we washed the inside window to enjoy it!!!! The owner was difficult at best to deal with. We arrived 1/2 hr. prior to check in and received the door code, after 3 requests. We did receive a dumpster code and useless misc. info. 1 hr. prior to check in and note, we pd. in full 7 wks. prior to arrival. We encountered no safe outside sitting, dirt and mold all over deck, exposed pipes on the ground, no batteries in bedroom light/fan, no heat to dry towels in bath, no bath mat, shower leaked, broken window, missing screens, inside screens full of dirt, pot for lobster too small and didn't fit on outside grill, hole in door screen, bedroon had 12 in. on sides of bed to get in, the list goes on. We were very, very upset with the conditions and the apparent lack of care the place had received. We paid a high price for this very low quality. Another place we booked was 1/2 the price and 100 times better and the owner was very accommodating and helpful. I have used Verbo many times prior and I was very disappointed with this listing and the owner. This listing looked great on paper but was a complete misrepresentation in person. Overall rating is negative 1 if that's possible. I will think very hard before dealing with Verbo again, and never with this owner........I plan a detailed letter to both the owner and Verbo with pictures to verify my claims.
Adele M.
2024 年 9 月に 3 泊滞在
