Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The el matadore has everything we are looking for in a vacation spot, we have stayed here many times, but it had been about 15 years since previous stays. As far as the complex itself it was just as we remembered it and is very well kept. The unit itself was clean and in decent shape, but the main slider had deteriorated to a point that most of the kids and women could not open, nor close it! I myself had to lift and fight to open and close it, while maintance was quick to arrive after I called the office it was not fixed before our stay was over. It was pretty frustrating for anyone wanting to go out on the balcony, and as you can imagine that went on throughout the day and at nite with people on different sleeping schedules, they either had to go tthrough our bedroom, or fight the main slider and the additional noise. We also were cooking and had some smoke forming in the unit, someone opened a side window for a few minutes, then we couldn’t get it shut, spent 20 to 30 minutes on it trying to get it coded, a couple times I thought it was going to fall out.I understand that parts for a slider that age are not readily available, but for the premium we paid for the unit I would expect things like that to be checked to make sure they are in working order.We enjoyed our stay at the el matadore, but this was quite the downer!