Private Entrance 1BR with a private Bath

Hi Jose, I hope you’re doing well. I wanted to ask you a favor while you were staying here. I noticed that you set up the air conditioner incorrectly, and I kindly asked you twice if I could help you set it up properly for you and your wife. However, you refused my assistance. It was quite challenging to communicate with you, so I tried reaching out to you through VRBO, calling your cell phone, and texting you. Unfortunately, you simply left without saying a word. Fortunately, I checked the gate and door after you left, and I managed to close them. If you had informed me that you didn’t want to stay after that night, I would have canceled your reservation for the next day and refunded your money. However, I haven’t heard from you since then, and I’m not sure when you left the place.

I would like to clarify a few points for future guests. First of all, I apologize for the power outage. Our room includes a fridge, microwave, kettle, and portable heater. I wasn’t aware you planned to bring your own 75-inch TV inside and use it which likely caused the power to trip due to overload. The power went out twice: the first time I fixed it promptly, and the second time there was a delay with the VRBO app, as I received your message while your husband was at my door in a short-sleeve shirt, and we were able to fix it right after that. It was spring time, the house temp was 65 degree inside. While we tried to accommodate your family by allowing early check-in and extra guests (the room is designed for 2 people only) without charge, and over looked multiple issues, including inviting an unregistered guest without permission, smoking, leaving lights/vents on that triggered our whole-house vent system on for extended hours, and leaving the door/gate unlocked. Additionally, the room was left with a mess and baby feces on the bed linens, requiring extra cleaning. I wish you and your family well, but other hosts should be cautious.