6/10 (普通)
karen l.
2024 年 7 月 14 日
良かった点 : チェックイン
気になった点 : コミュニケーション、ロケーション
Disappointed
Overall we enjoyed our time in Navarre, however the condo was not very clean, which we overlooked and did not complain about. We were given an assigned parking spot which was inaccurate as we investigated further.
The most disappointing thing that happened it that we got a chain/boot put on our car because we did not have the parking pass on our dashboard ONE time! We were parked legally and had the pass, which we used every time except for this one time. We would remove it from the driver's side dashboard because the sun relecting off of it was blinding to drive. This particular day we had just bought groceries, everyone was hungry, and eager to get back into condo, so we forgot to put the pass back on dashboard this ONE time and so we got a boot put on our car and had to pay $270 to get it off.
There was plenty of other parking available when this happened. I think this could have been handled better with a warning or a tag that stays permanently hanging from rearview mirror, or have us register vehicle in use and length of stay so they know we are paying customers.
We have been going to Navarre for the last 16 years, 1-2 times per year. We will return, but will not stay at any Summerwind condo because of this new policy with the boot on car. We would have loved to spend this money doing something fun in Navarre. Very disappointing.
karen l.
2024 年 7 月に 7 泊滞在
