イエローストーンから8マイル！ 新しく建てられた、中を見てください！ ガスグリルと小川の隣。

Hi Bill, Thank you for taking the time to leave a review. We do apologize for the water/ice maker not working. The parts are on order and unfortunately were not available to replace before your stay ended. Vrbo sends the check in details 3 days prior to arrival, so if you didn't receive those or had questions, we'd have been happy to help if you'd have called or messaged us. We're also a little confused about the smoke alarm, as we checked it after you left, and it's working just fine. So we're curious why you did not report any issues during your stay, perhaps because you had a pet that you did not add to your reservation. We live next door and would have been happy to address any reported issue immediately. For the a/c, very few places up here have it because there's really no need for it. There's about a two week window in late July where houses might get warm for about 2 hours in the late afternoon, and for those 14 hours out of the year, opening the windows on the north and east sides and turning on the fans works extremely well. Plus, most guests are in the park during that time of day, so it's usually not an issue for them. But no matter where you are in West Yellowstone, you will hear road traffic because everything is built close to the roads in order to protect the National Forest that surrounds the town. That's part of the beauty of West Yellowstone. So we're not quite sure what we could have done differently for you, but wish you happy and safe travels. ~ Best Wishes, Bill