I was told that there would be keys in the mailbox on arrival but there was nothing there. I had to knock on neighbors doors in hopes of finding the phone number for the owner.
This house is NOT clean. Carpet are filthy, black dust inside the cabinets, four robes had "skid marks" on the inside of the robe at the seat, linen wasn't changed in the 2nd bedroom, mold on the outside rug and laundry basket, The inside of the cabinets have not been addressed in some time and most of the half used bottles were pretty dirty. The fire alarm and extinguisher are on the inside of the cabinets where they do no good. In the bathroom I found an open tube of toothpaste and open bottles of vitamin E, contact lens solution, nail polish remover, a dirty razor and baby oil.
There is no instuction on the 5 remotes to work the TV, the remote for the fireplace was so corroded it didn't work.
The water nice and hot everywhere except in the 2nd bathroom with the soaking tub, wicker chairs need replacing, no towel rack in the 2nd bath and really poor lighting making it impossible to read. The latch on the dryer broke and was not addressed after I called. One week later it still isn't fixed and I used packing tape to keep it shut.
I asked for compensation but this was not addressed either. I wouldn't stay there again or recommend it to anyone I wanted to stay friends with.