Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Let’s start by saying the listing photos and property video tour most definitely DO NOT represent the current conditions of this property! We rented this property for a week in June 2024 specifically to utilize the pool & backyard space. Upon arrival the pool was in pool physical condition, with several missing stone surround tiles, pool floats in the water covered with bird feces, as well as something black, possibly black algae, growing in several of the pool tile grout seams in the deep end of the pool. All of the outdoor seating cushions under the pavilion were filthy dirty, and covered in bird feces, making that entire seating area unusable! There was a stack of plastic Adirondack chairs left under one of the trees that were also covered in bird feces and unusable. All of the lounge chairs were stuffed under the outdoor covered patio space, and none of those had any cushions at all. The outdoor dining table cushions were also filthy dirty. The gas grill grates had clearly also not been cleaned. Outdoor fountain was drained and apparently not functional. We were highly disappointed to say the least! Plus, after my spouse had been in the shallow end of the pool briefly, later that day they developed a skin rash which turned into hives. We left the property to go home and get medication to treat the hives and returned to the property the following day to check out early, as the entirety of the backyard space was completely unusable! When we reported these issues/ concerns to the property manager we didn’t hear back from anyone until the following day, and at that time they were totally dismissive of everything we had to say. We even contact additional representatives from Latitude 8 and they were equally dismissive of our complaints and refused to give us even a partial refund. They did send us a pool cleaning report which clearly states there is ZERO free chlorine present, which actually makes it unsafe to swim in and can lead to skin irritation and
