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We are so happy that you enjoyed your stay. We hope that you will come back to visit us again soon.

Thank you for staying with us. You are correct, Bend is about a 20 minute drive.

Wonderful. We are so glad that you came back to visit. We look forward to your third trip.

Thank you for your Review, Jacqui! So glad you had a perfect stay!

Congratulations to your daughter. We sare so glad that you and the girls enjoyed their stay! We look forward to your next visit.

Thank you for the kind words. We are so glad you enjoyed your stay. Please know that our staff is available 24/7 either in the office or our after hours phone and we would have loved the opportunity to take care of that light for you. We look forward to your next visit.

Thank you for the very kind words. Thank you for being such loyal guests. We are hope that you and your family continue to make wonderful memories in this home. We look forward to your next visit!

Thank You for your review, Josh! We are happy to hear that the house worked well and that the A/C was able to be repaired! See you next year!

Thank You for your review, Kathryn! We are so glad that you enjoyed the home's layout, A/C and location. Come back soon!

Karissa, we are so glad that you enjoyed your home and your stay. We hope that you had a great time at the wedding. We do apologize that your check-in process was less than ideal for you. Know that there are several departments that need to check the home even after it is cleaned. We have to coordinate with housekeeping, inspectors, hot tub, and maintenance. Although no one was at the home, those departments do need to verify that the home is ready. It does look like we were able to get you into the home an hour early free of charge. Again, we do apologize if someone seemed curt and was abiding by the process that is in place to ensure the readiness of the home. We hope that you will come to visit Sunriver again soon.

We appreciate your input and all the information that you provided. The charger was professionally installed, however we will relay your information to the owner. We look forward to your next stay.

Hi Donald, We appreciate the feedback regarding the home. Balsam 4 is a great home with consistent positive feedback. With that said, Please know that our staff is available 24/7 as we want to address that immediately. We hope that you will consider visiting Sunriver again soon.

We are so glad to hear that Balsam 4 worked great for your group! We look forward to helping you with any future vacation needs!

We are so happy you enjoyed your stay with us in Sunriver. Thank you for choosing Sunset Lodging Come back and see us again Brenda

Hi Shellie. We are glad you enjoyed your stay at Balsam 4. Its a great home for a fun vacation. The SHARC is having a hard time finding Lifeguards to cover the number of people here in the summer. We all hope they get that issue resolved soon. Be safe out there and please come back soon.

Thank You for your 5 star review, Michael! Glad to hear that you enjoyed this location and it's amenities with your family. We hope to host you again soon!

Hello Marti, We are happy to hear that you enjoyed the location, spacious feel and sleeping spaces and well stocked kitchen. I am sorry that you were disappointed with the maintenance of the home. This home usually gets good reviews regarding this! We do stock starter sets of toiletries for guests that are individually wrapped for safety, but we do recommend bringing personal toiletries beyond those. We are taking measures that exceed the CDC guidelines for cleaning which includes a spray sanitizer for all hard surfaces as well as soft upholstery type surfaces, but do not provide hand sanitizer as that is something that guests do bring for themselves. The towel supply for the home is 11 bath towel sets, and 11 spa towel sets as that is the occupancy for the home. Usually the extras that are not hanging in the bathrooms are found in the linen storage or in the laundry room. I apologize if this was not the case. Anytime, you stay with us and find something that would make your stay better, we encourage guests to call us as we have staff available around the clock that are ready and willing to help if anything is needed during your stay. I am sorry that you were disappointed as it is our goal to facilitate a great vacation stay for our guests!

Thank You for staying with Sunset Lodging in Sunriver, Amy! Glad to hear that you enjoyed your stay! We hope to see you in Sunriver again!

Thank You for your 5 star Review, Melissa! We are so glad that you enjoyed this spacious home and had a fantastic stay. We hope to host you again!

Thank You for your 5 star review, Sharla! We are thrilled to hear that you had a great stay at this clean and well stocked, roomy home! We are always here if you need us and happy to hear that we were able to assist when called upon, Come back soon!

Thank You for the beaming 5 star review, Linda! We are so glad to hear that you loved the home and that we provided you with excellent service! We hope to host your family again!

Thank You for your 5 star review, Jennifer! Happy to hear that your group enjoyed this home and were able to take advantage of the reimbursement for Sharc! We hope to see you again for another fun and relaxing stay!

Thank You for the wonderful 5 star Review, Robert! We are happy to hear that you enjoyed the home and our service! Come back soon!

Thank You for the 5 star Review, Debra! Happy to hear that the home was clean, comfy and well stocked! Thank You for the compliment to our staff as well, we aim to please!