I don’t know where to begin. This is the worst VRBO we have ever stayed in and our vacation was greatly affected by the condition of this condo. The Whaler had no record of us upon checkin around 6:30 pm and when I called Maui Beachfront after hours number, no one picked up. Fortunately the Whaler had us forward our confirmation emails to them and they gave us a key. Upon entering, the condo has very stained carpet and the pull out bed is gross with a giant stain on it and a mattress that is very uncomfortable with springs that poke your back. Our kids slept in it and had horrible nights sleep all 7 nights and were abnormally grumpy for the trip. The kitchen is not set up to do any cooking either. There are no potholders, hand soap, no normal sized spoons (only serving spoons), no counter top spray, and it has a tiny garbage can. We had one steak knife, 2 water glasses, 1 bbq flipper but no other bbq tools, and cheap grocery store brand pots and pans. I wanted to make brownies and all we had was a broiler pan. When I called about no hand soap or counter spray, I was told that they don’t supply these things because of various people’s sensitivities. However, they supply tide laundry pods which causes way more allergic symptoms. So confused by this. I also called about the stained mattress and they did drop off a new mattress cover. The condo also has partial snorkel equipment and no cooler, so plan on buying your own. Lastly, there are 3 closets but only one closet has a hanging rod in it. So weird. The entire condo needs to be updated and needs a new stove, it took 40 minutes for it to get to 400 degrees.
The 2 positives are that we loved being on the ground floor and never heard annoying sounds from whalers village. I thought the primary suite bed was comfortable too, but my husband said it was too soft. Also, they do have a safe to lock your things. We have stayed at the Whaler 3 times now (that’s how much we like it), but I would highly recommend that if you are interested in the Whaler, you look elsewhere.