The layout of the house was great and really suited our needs as 5 young families. It was great to spend time by the pool and do big meals with the BBQ. However, the house is really quite worn out. For example,
- The internet wasn’t working – the property manager sent someone but they were unable to resolve the issue resulting in a few of us having to spend additional money to hotspot
- The TV was broken, again someone was sent and just took the TV but didn’t replace it (it was a cheap model available at ALDI so could have been easily replaced)
- There is no pool table and the kitchen is different to what the photos show
- Several of the air conditioners weren’t working very well (one made a loud rattling noise at random times)
- The seal on the oven wasn’t connected properly (making it very hot in the kitchen) and impairing the function of the air conditioning which we were advised not to use if the oven was on,
- The pool was quite dirty and even though the property manager said they would try and get someone in, no one arrived
- There were no oven trays to use,
- Some of the fitted wardrobes didn’t open,
- One of the outdoor chairs was broken (and a toddler got their finger caught on it)
- There wasn't any soap in the bathrooms or washing up liquid/sponges in the kitchen.
- There was also a pest problem, with large cockroaches, wasps and ants throughout the property.
We did raise some of these issues with the manager at the time and afterwards provided feedback pri