ロングビーチリゾートの居心地の良い海岸湾フロントスタジオ

Thank you for your feedback—we’re glad to hear you felt the stay was a good value. We do want to note that the ongoing construction at the resort was fully disclosed in our listing prior to booking so guests can make an informed decision. We always aim to be as transparent as possible while also offering competitive pricing during these periods. We appreciate you choosing to stay with us and hope to host you again once all improvements are complete—it’s going to make the experience even better!

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the construction during your stay. We did try to be transparent about ongoing construction in both the listing and our email communications, but we completely understand your frustration and are very sorry for the disruption. We’re happy to share that construction on Tower 1 is now fully complete, and the entire resort will be finished by May 2026. Many of the issues noted, including limited balcony access, noise, and restricted amenities, have been addressed. We’re glad to hear that some aspects of your stay were positive—the comfortable beds, great location, and potential of the property are exactly what we aim to provide. As a thank you for your patience, we’re happy to offer you a discounted rate for your next stay at our soon-to-be beautifully finished resort. Thank you again for your honest feedback and review. We hope to welcome you back soon for a much more relaxing and enjoyable experience.

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the construction during your stay. We did try to be transparent about ongoing construction in both the listing and our email communications, but we completely understand your frustration and are very sorry for the disruption. We were glad to issue your full refund and canceled your entire stay for you to relocate. We’re happy to share that construction on Tower 1 is now fully complete, and the entire resort will be finished by May 2026. Many of the issues noted, including limited balcony access, noise, and restricted amenities, have been addressed. Thank you again for your honest feedback. We hope to welcome you back soon for a much more relaxing and enjoyable experience.

Hello, I am glad you had a great stay. I am sorry about the smell you experienced. I have not had this reported before, if you had let us know we could of had housekeeping come in and freshen things up. I will make note of it with housekeeping and make sure that the unit is fresh when visitors arrive. Thanks for your review and staying with us.

Thank you for your feedback and staying with us. We are so glad you enjoyed your stay. We will definitely get with housekeeping and change out the towels immediately. Thanks

Thanks so much for your comments. We are glad you enjoyed your stay. Next time you come there should be tile :) we are remodeling this fall. Come again!

Thank you for your comments and feedback. We are currently in the process of scheduling a shower remodel and will be so excited once this is complete. The tracking on the sliding door has been greased but seems to create a “vacuum suction”. We will continue to try and find solution to make it easier to open. I am glad everything else was good. Hope you come again!!!

Thanks so much for your feedback. We will definitely have maintenance take a look at the issues you mentioned. I’m glad you enjoyed your stay overall and hope you will consider returning.

Thank you for taking the time to share your feedback. We’re glad to hear that you found the studio comfortable for your stay and enjoyed our convenient location, friendly resort staff, and beach amenities. We sincerely apologize for the issues you experienced during your stay. Your comments are extremely valuable, and we are actively making improvements to enhance the overall comfort and experience for our guests. We’re also happy to let you know that the TV has been replaced with a 4K smart unit and the cable has been upgraded, so streaming and entertainment options are now up to date. We regret that you were unable to reach us when you needed assistance and are reviewing our processes to ensure every guest can get a timely response. Thank you again for your feedback, and we hope you’ll consider staying with us in the future for a much-improved experience.

Thank you so much for your feedback. I definitely did report the information to the chair company. This service is a freestanding service not owned by Longbeach. This has historically been a great service and I hope there will not be any further issues.

Julie, we are so glad you enjoyed your stay and appreciate your review. I am sorry we did not receive your message regarding the refrigerator and would have sent someone immediately out and responded had we received it. We take responses to our guests very seriously and provide a number with 24 hr service to address such issues. I will definitely have someone inspect the cooling temperatures. I will also speak to the housekeeping team about extra supplies. In regards to stove/oven, it is clearly indicated in our listing as not having these items but do offer the small toaster oven, electric skillet, and microwave for cooking. I am sorry you missed that point and can see where if expecting it, it may be disappointing. We do try to keep the studio stocked with other appliances to make your stay enjoyable. We are glad you enjoyed the visit overall and hope you will come again!

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the construction during your stay. We did try to be transparent about ongoing construction in both the listing and our email communications, but we completely understand your frustration and are very sorry for the disruption and your issues. We have had the cleaning staff address all concerns including rust spot on floor by the tv, routine pest control and deep cleaning. We are genuinely sorry about your experience and is never our intention. Our commitment was to help you relocate to another unit. We’re happy to share that construction on Tower 1 is now fully complete, and the entire resort will be finished by May 2026. Many of the issues noted, including limited balcony access, noise, and restricted amenities, have been addressed. We’re glad to hear that some aspects of your stay were positive—the comfortable beds, great location, and potential of the property are exactly what we aim to provide. As a thank you for your patience, we’re happy to offer you a discounted rate for your next stay at our soon-to-be beautifully finished resort. Thank you again for your honest feedback. We hope to welcome you back soon for a much more relaxing and enjoyable experience.