2/10 (非常に不満)
宿泊されたお客様
2025 年 12 月 1 日
良かった点 : チェックイン
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Spectacular panoramic sea view was the only accurate description of this property. We spent a week at this property, spending 450.00 a night plus fees. My initial communication with the host included an accurate description was imperative, the listing or host never disclosed there was ongoing construction in the building. Windows and sliding doors were being replaced throughout the building. For three days of our stay, eight hours a day, there was constant drilling, banging, workers monopolizing the elevator. The workers were outside my daughter’s bedroom while she was asleep. Tried to lower the paper blind to find the string did not work, my husband had to pull on it so hard, it was rotted & debris fell all over the window sill & bed. Contacted owner, real estate agent, to be given excuses about how the work was delayed, & offered to let us leave and not be charged. It was Thanksgiving week, week minimum stays so moving to a new location was not possible. Other problems we experienced, dishwasher rack had no rollers, dryer did not work, handyman came, plugged it in for it to only work for a minute, furniture was covered with cheap nylon covers not as pictured in listing, king pillows had queen pillow cases, towels were dingy, air vent was filthy, two filter replacement lights on refrigerator, & no instructions for televisions. Owner stated she already ordered a new dishwasher, washer and dryer but did not want to inconvenience us, so she was aware of these problems.
宿泊されたお客様
2025 年 11 月に 7 泊滞在
