Wow, I am literally shocked at the lack of professionalism and behavior of the owner Paul, (but really his wife). At the start, we're excited! Then went to use the bathroom...not even one square of toilet paper (or even a paper towel) to be found in the place...nor soap of any kind, so come prepared with all of that. We called Paul, and his wife dropped off exactly 1 roll per bathroom and 1 roll of paper towels. Then we went to get a drink. Water filter on fridge was busted. Ice machine...busted. Called Paul, he came the following day to fix it, but it was still broken. But Paul had just joined his wife in FL, so we didn't want to bother him again. We just bought 5 gallons of water and ice so we didn't have to disturb him.
The trip went fine. The beach is a FL beach, so of course beautiful, but nonstop construction next door (we're talking a large, luxury condo building 4-5 stories). Listening to the sounds of the ocean, kiss that goodbye. Did Paul disclose the entire stay we would only hear nonstop jackhammering and drilling, with cranes lifting steal beams across the great ocean sky? Nope. Red tide peppered the beach with dead fish, which is not Paul's fault, but instead of digging sand castles, we dug up dead fish.
But the real kicker, before we leave, we call Paul to ask what needs to be done before we exit. He left a paper stating "do laundry excluding 1-2 loads" (which his cleaning crew would do), so we washed EVERYTHING except for 2 sets of sheets. And put them back neatly where we found them...yes, towels, bathmats, you name it...except the sheets. We wiped tables and couch, left it tidy (but not spotless, as we were paying the steep cleaning fee, so didn't think we needed to wipe down every table and chair.) A week after we left, we saw they charged an EXTRA cleaning fee! We called to inquire, because we did everything exactly as stated on the checkout sheet (AND called Paul).
We were told there were "mulitple loads of laundry". This is a LIE: there were two sets of sheets. We told Paul, and his wife got on the phone and told us we were full of bulls**t. What? Then she said she saw hand prints OUTSIDE on the balcony glass...well yes, because we only sunscreened our children outside on the balcony to minimize any sunscreen inside the house. YOUR WELCOME. Also a LIE: No "hand prints on cabinet fronts and all over the table." I wiped the tables. If you DON'T WANT KIDS, POST IT!