Palm-Shaded 2BR House | Pool & Tiki Hut

We're sorry this stay didn't meet your expectations. If something about the booking process or timing caused trouble, we'd genuinely like to hear more so we can look into it. — Stay Hospitality

Thank you for the kind words! We're so glad you enjoyed the quiet setting and found the downtown location convenient for restaurants and everything nearby. We'd love to host you again on your next visit. — Stay Hospitality

Thank you for the kind words and the 4-star review. We're delighted the property was just as expected and that you'd stay with us again — it means a lot to hear. We appreciate you sharing your feedback and look forward to welcoming you back. — Stay Hospitality

Thank you so much for this wonderful review! We are thrilled you enjoyed the spacious home and found the pool relaxing — that is exactly the experience we hope every guest has. We appreciate you mentioning the dust near the ceiling, and that detail has been passed along to our housekeeping team to ensure an even more thorough clean for future stays. We would love to welcome you back anytime! — Stay Hospitality

Thank you for the kind words! We're so glad you found the place very clean and enjoyed the quiet, comfortable setting. We appreciate your feedback and hope to welcome you back again soon. — Stay Hospitality

We're sorry to hear this fell short of expectations, and we understand how frustrating unexpected changes can be, especially after travel. In this case, some unforeseen maintenance issues arose that required immediate attention, and we regret the disruption this caused to your plans. We hope to have the opportunity to host you under better circumstances in the future. — Stay Hospitality

We're sorry this ended in frustration rather than a stay with us. When a reservation is canceled on our end, the refund due is typically processed within 3–5 business days after the original checkout date. If it hasn't reached you in that window, please let us know and we'll sort it out. We'd genuinely have preferred to host you, and we're sorry it worked out this way. — Stay Hospitality

We're sorry the stay didn't come together the way it should have, and we appreciate you taking the time to lay out the details. The entry instructions, the cleanliness, the shower splashing, and the cooling in the bedrooms are all things we're looking into carefully. Notes like these help us set things right, and we're grateful you shared them. — Stay Hospitality

Thank you, Chelsea, for your valuable feedback! I’m thrilled to hear you enjoyed your stay overall. We appreciate your insights and will work on improving the door codes for a smoother experience. We look forward to welcoming you back soon!

Thank you for taking the time to share your feedback. We're sorry to hear your stay didn't fully live up to your expectations, and we truly value comments like yours as we continually work to improve the guest experience. We'd love the opportunity to welcome you back for a smoother visit in the future. — Stay Hospitality

Thanks for the five stars — we're glad you enjoyed your stay with us, and we hope to host you again down the road. — Stay Hospitality